Covid-19 has thrown a lot of uncertainty into our world. Like you, MAG guides and staff want to be outdoors and yet travel is dubious and the situation has been in flux since March. We want to make booking a trip with MAG as stress free as possible, and that is why we have adopted the following:
2020 Summer Season refund and cancellation policies
If YOU need to cancel you trip for Covid related reason you have two options:
1. Receive a full credit towards a future trip with MAG. Benefits to this option include:
Priority reservations for future trips
No cancellation fee
Pricing at 2020 rates regardless of 2021 rate increases.
2. Get a refund
We will have to charge $100/participant for cancellations. This fee is to cover expenses MAG takes to run your trip including employee time, permit costs, etc.
If
MAG cancels your trip or we ask you to not participate for any reason. You will have two options
1. Receive a full credit towards a future trip with MAG. Benefits to this option include:
Priority reservations for future trips
Pricing at 2020 rates regardless of 2021 rate increases.
2. Receive a full refund for your trip amount.
NOTE: Cancellations within 7 days of your trip dates will forfeit 50% of the deposit with the option to apply the above policies to the remaining 50%
If you have any questions, contact us at 406-586-8430 or by email, info@mtalpine.com
